{"id":1592,"date":"2021-05-19T05:18:33","date_gmt":"2021-05-19T05:18:33","guid":{"rendered":"https:\/\/iconnectsolutions.com\/?page_id=1592"},"modified":"2021-05-19T05:18:33","modified_gmt":"2021-05-19T05:18:33","slug":"freshdesk-customer-support","status":"publish","type":"page","link":"https:\/\/iconnectdigital.co.uk\/freshdesk-customer-support\/","title":{"rendered":"FreshDesk \u2013 Customer Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1592\" class=\"elementor elementor-1592\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-3332d01 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle ae-bg-gallery-type-default\" data-id=\"3332d01\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-15015e3 ae-bg-gallery-type-default\" data-id=\"15015e3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e92ad21 elementor-headline--style-rotate elementor-widget elementor-widget-animated-headline\" data-id=\"e92ad21\" data-element_type=\"widget\" data-settings=\"{&quot;headline_style&quot;:&quot;rotate&quot;,&quot;animation_type&quot;:&quot;flip&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;rotate_iteration_delay&quot;:2500}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-headline elementor-headline-animation-type-flip\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">FreshDesk \u2013 Customer Support<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t<\/span>\n\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8376e0 elementor-widget elementor-widget-text-editor\" data-id=\"c8376e0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We provide helpdesk solutions from leading global SaaS companies. We are implementation partners for Freshworks, that provides products that are ready to go, easy to use and offer great value to any kind of business.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e828172 elementor-widget__width-auto elementor-mobile-align-center elementor-widget-mobile__width-inherit elementor-tablet-align-center elementor-widget-tablet__width-inherit elementor-widget elementor-widget-button\" data-id=\"e828172\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#concept\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Lets Get Started<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2868708 elementor-icon-list--layout-inline elementor-mobile-align-center elementor-widget__width-auto elementor-widget-mobile__width-inherit elementor-tablet-align-center elementor-widget-tablet__width-inherit elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2868708\" data-element_type=\"widget\" id=\"concept\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">A Premium Partnership With Freshworks<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ada2c74 ae-bg-gallery-type-default\" data-id=\"ada2c74\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7f127ba elementor-widget elementor-widget-image\" data-id=\"7f127ba\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/iconnectsolutions.com\/wp-content\/uploads\/2021\/05\/Customer-Service-1.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-e0b0447 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"e0b0447\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-58d853e ae-bg-gallery-type-default\" data-id=\"58d853e\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bb66752 elementor-widget elementor-widget-heading\" data-id=\"bb66752\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A Premium Partnership<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7308f53 elementor-widget elementor-widget-heading\" data-id=\"7308f53\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">We\u2019re implementation partners for Freshworks \u2014 a customer engagement platform that provides refreshing business software that is loved by teams and helps them delight their customers, every step of the way.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-d294709 elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"d294709\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4c9a3cb ae-bg-gallery-type-default\" data-id=\"4c9a3cb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c62d8c0 elementor-widget elementor-widget-heading\" data-id=\"c62d8c0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What is Freshworks<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1222241 elementor-widget elementor-widget-heading\" data-id=\"1222241\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">About <br><purple>Freshworks<\/purple> <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-472c799 elementor-widget elementor-widget-text-editor\" data-id=\"472c799\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Freshworks is a leading cloud-based customer engagement company, offering a suite of products that is transforming the way world-class organizations collaborate. Our products are used by over 150,000 organizations across the world including the NHS, Honda, Rightmove, Hugo Boss, Citizens Advice, Toshiba and Cisco. Founded in October 2010, Freshworks is backed by Accel, Tiger Global Management, CapitalG and Sequoia Capital India. Freshworks has offices in California, India, UK, Australia, and Germany.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-8884bba elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"8884bba\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8be5aee ae-bg-gallery-type-default\" data-id=\"8be5aee\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d3a64bf elementor-widget elementor-widget-image\" data-id=\"d3a64bf\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/iconnectsolutions.com\/wp-content\/uploads\/2021\/05\/sa.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b89db8f ae-bg-gallery-type-default\" data-id=\"b89db8f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e483d8a elementor-widget elementor-widget-heading\" data-id=\"e483d8a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What We Do<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8d217b elementor-widget elementor-widget-heading\" data-id=\"a8d217b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Helpdesk Consulting<br><purple>Solutions<\/purple> <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab2303f elementor-widget elementor-widget-text-editor\" data-id=\"ab2303f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We provide helpdesk solutions from leading global SaaS companies. We are implementation partners for Freshworks, that provides products that are ready to go, easy to use and offer great value to any kind of business. By implementing a helpdesk solution, your business can organize and streamline customer communication and ensure you respond quickly and effectively customer queries.<\/p><p>With the right helpdesk solution, customer support agents have context before they respond to customer queries. A helpdesk also enables your support team to offer exceptional customer experience. Not only that, helpdesk features can benchmark the performance of support teams to encourage and motivate performance.<\/p><p>With our helpdesk consulting solutions, your business can improve customer communication and relationship, thereby helping you connect more successfully.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e8c54d elementor-widget__width-auto elementor-widget-mobile__width-inherit elementor-widget elementor-widget-button\" data-id=\"5e8c54d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#more\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Read Further<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0460a5 elementor-icon-list--layout-inline elementor-mobile-align-left elementor-widget__width-auto elementor-widget-mobile__width-inherit elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"b0460a5\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Helpdesk Solution<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Customer Support<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-71b3142 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle ae-bg-gallery-type-default\" data-id=\"71b3142\" data-element_type=\"section\" id=\"more\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5cffe33 mai ae-bg-gallery-type-default\" data-id=\"5cffe33\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-18c8f41 ico1 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"18c8f41\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_5\" height=\"512\" viewBox=\"0 0 64 64\" width=\"512\"><path d=\"m52 57h2v2h-2z\"><\/path><path d=\"m48 57h2v2h-2z\"><\/path><path d=\"m44 57h2v2h-2z\"><\/path><path d=\"m44 53h10v2h-10z\"><\/path><path d=\"m63 12c0-1.654-1.346-3-3-3v-2c1.654 0 3-1.346 3-3s-1.346-3-3-3h-16c-1.654 0-3 1.346-3 3s1.346 3 3 3v2c-1.302 0-2.402.839-2.816 2h-1.184c-2.757 0-5 2.243-5 5v21h-2v-21c0-2.757-2.243-5-5-5h-1v-7c0-1.654-1.346-3-3-3h-20c-1.654 0-3 1.346-3 3v14c0 1.654 1.346 3 3 3h20c1.654 0 3-1.346 3-3v-5h1c1.654 0 3 1.346 3 3v21h-2v-5c0-2.757-2.243-5-5-5h-3.101c-.465-2.279-2.484-4-4.899-4h-8c-2.757 0-5 2.243-5 5s2.243 5 5 5h13v-4h3c1.654 0 3 1.346 3 3v5h-20.618l-5 10h4.618v16h52v-16h4.618l-5-10h-16.618v-3c0-1.654 1.346-3 3-3h1.101c.465 2.279 2.484 4 4.899 4 2.757 0 5-2.243 5-5s-2.243-5-5-5c-2.414 0-4.434 1.721-4.899 4h-1.101c-2.757 0-5 2.243-5 5v3h-2v-21c0-1.654 1.346-3 3-3h1.184c.414 1.161 1.514 2 2.816 2v2c-1.654 0-3 1.346-3 3s1.346 3 3 3h16c1.654 0 3-1.346 3-3s-1.346-3-3-3v-2c1.654 0 3-1.346 3-3zm-38 6c0 .552-.448 1-1 1h-20c-.552 0-1-.448-1-1v-14c0-.552.448-1 1-1h20c.552 0 1 .448 1 1zm-6 13h-11c-1.654 0-3-1.346-3-3s1.346-3 3-3h8c1.654 0 3 1.346 3 3zm31-4c1.654 0 3 1.346 3 3s-1.346 3-3 3-3-1.346-3-3 1.346-3 3-3zm-42.382 12h14.764l-3 6h-14.764zm.382 8h12.618l3.382-6.764v20.764h-16zm48 14h-30v-20.764l3.382 6.764h26.618zm3.382-16h-28.764l-3-6h28.764zm-16.382-41c0-.552.448-1 1-1h16c.552 0 1 .448 1 1s-.448 1-1 1h-16c-.552 0-1-.448-1-1zm3 3h12v2h-12zm-3 5c0-.552.448-1 1-1h16c.552 0 1 .448 1 1s-.448 1-1 1h-16c-.552 0-1-.448-1-1zm18 8c0 .552-.448 1-1 1h-16c-.552 0-1-.448-1-1s.448-1 1-1h16c.552 0 1 .448 1 1zm-3-3h-12v-2h12z\"><\/path><path d=\"m17 7h-4v2h-4v2h-4v6h18v-12h-6zm-4 4v4h-2v-4zm-6 2h2v2h-2zm8 2v-6h2v6zm4-8h2v8h-2z\"><\/path><path d=\"m7 27h2v2h-2z\"><\/path><path d=\"m11 27h2v2h-2z\"><\/path><path d=\"m15 27h2v2h-2z\"><\/path><path d=\"m53 41h2v2h-2z\"><\/path><path d=\"m49 41h2v2h-2z\"><\/path><path d=\"m45 41h2v2h-2z\"><\/path><path d=\"m10 49h2v2h-2z\"><\/path><path d=\"m10 53h2v2h-2z\"><\/path><path d=\"m10 57h2v2h-2z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-139a018 tit1 elementor-widget elementor-widget-heading\" data-id=\"139a018\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\n    Unify your support channels into one place\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ea0720 desc elementor-widget elementor-widget-text-editor\" data-id=\"0ea0720\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>When email and phone channel are paired with newer channels, like social media, businesses struggle to unify support responses, consistency, and efficiency. This also affects customer satisfaction as he\/she is shuffled between channels, looking for the right answer. With a helpdesk, you can easily transfer customer support queries from one channel to another, without loss of context or information.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-400cd27 mai ae-bg-gallery-type-default\" data-id=\"400cd27\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f974ca ico1 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"2f974ca\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35521d7 tit1 elementor-widget elementor-widget-heading\" data-id=\"35521d7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\n    Gain insight into support agents performance\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-199ba6f desc elementor-widget elementor-widget-text-editor\" data-id=\"199ba6f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>When a business encourages the use of personal inboxes to respond to customer inquiries, it limits visibility into support agent performance\u2014the business doesn\u2019t know how many queries are being resolved in a day or if the agents are responding accurately. This data is required since it helps businesses benchmark for future staffing needs and also to gauge agent performance. Robust analytics and customizable reports are built-in features in a helpdesk system that can ensure business managers have more visibility.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-98bbc03 mai ae-bg-gallery-type-default\" data-id=\"98bbc03\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f4b6ea1 ico1 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"f4b6ea1\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a1e137 tit1 elementor-widget elementor-widget-heading\" data-id=\"3a1e137\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\n    Understand your customers better \n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13f3d67 desc elementor-widget elementor-widget-text-editor\" data-id=\"13f3d67\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>With a helpdesk, you can leverage tagging and analytics to understand customer needs and wants. This enables businesses to learn the things they could change in their product offering, add to documentation or tweak process to improve ticket deflection rates and customer happiness ratings.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-c476bb3 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"c476bb3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4aac242 mai ae-bg-gallery-type-default\" data-id=\"4aac242\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0fda99a ico1 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"0fda99a\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"496pt\" viewBox=\"0 0 496 496\" width=\"496pt\"><path d=\"m352.503906 256c4.753906 0 9.351563 1.390625 13.3125 4.03125l55.871094 37.25c6.601562 4.390625 14.273438 6.71875 22.191406 6.71875h52.121094v-16h-52.113281c-4.75 0-9.359375-1.390625-13.320313-4.03125l-22.566406-15.046875v-268.921875h-304v48h-104v448h304v-48h104v-67.304688c.503906-.121093 1.023438-.160156 1.527344-.28125l37.214844-9.300781c8.257812-2.066406 16.753906-3.113281 25.257812-3.113281h24v-16h-24c-9.808594 0-19.617188 1.207031-29.136719 3.585938l-37.214843 9.300781c-19.128907 4.777343-39.488282 4-58.175782-2.230469l-13.480468-4.496094c-12.273438-4.089844-25.054688-6.160156-37.992188-6.160156h-69.808594c0-13.230469 10.769532-24 24-24h88c13.234375 0 24-10.769531 24-24 0-12.273438-9.296875-22.304688-21.191406-23.71875l6.566406-24.28125zm-10.105468 121.832031c12.273437 4.097657 25.058593 6.167969 37.992187 6.167969 3.882813 0 7.753906-.335938 11.609375-.710938v48.710938h-88v-26.167969c2.808594-3.238281 4.984375-7.070312 6.152344-11.40625l6.550781-24.265625c4.121094.839844 8.207031 1.839844 12.21875 3.183594zm-41.726563-9.648437-5.960937 22.0625c-1.550782 5.746094-6.789063 9.753906-12.734376 9.753906h-2.59375c-7.269531 0-13.183593-5.910156-13.183593-13.183594 0-1.167968.152343-2.320312.457031-3.441406l4.152344-15.375h25.191406c1.558594 0 3.113281.121094 4.671875.183594zm-46.441406-.183594-3.023438 11.191406c-.671875 2.480469-1.007812 5.039063-1.007812 7.625 0 10.816406 5.984375 20.167969 14.746093 25.207032l-2.511718 10.03125 15.519531 3.882812 2.488281-9.9375h1.535156c2.0625 0 4.0625-.289062 6.023438-.703125v64.703125h-272v-416h104v-48h272v242.257812l-17.304688-11.539062c-6.597656-4.390625-14.269531-6.71875-22.191406-6.71875h-.617187l33.296875-123.191406c.671875-2.480469 1.007812-5.039063 1.007812-7.625 0-16.09375-13.09375-29.183594-29.183594-29.183594h-2.59375c-13.15625 0-24.742187 8.871094-28.175781 21.574219l-22.238281 82.289062v-135.863281h-168v16h152v176h-16.550781c-8.707031 0-16.90625 2.886719-23.761719 8h-79.6875v16h62.878906l-16 16h-46.878906v16h30.886719l-13.367188 13.367188c-4.71875 4.710937-7.320312 10.984374-7.320312 17.664062 0 13.769531 11.199219 24.96875 24.976562 24.96875 2.464844 0 4.839844-.472656 7.144531-1.160156-.007812.390625-.121093.761718-.121093 1.160156 0 8.824219 7.175781 16 16 16zm61.625-56h-29.910157l33.78125-124.992188 27.441407 9.144532zm-61.375-48.976562c4.472656-4.464844 10.65625-7.023438 16.96875-7.023438h13.054687l-6.527344 24.144531c-10.121093.367188-19.609374 4.367188-26.808593 11.566407l-41.65625 41.65625c-1.671875 1.671874-3.984375 2.632812-6.34375 2.632812-4.953125 0-8.976563-4.023438-8.976563-8.96875 0-2.398438.9375-4.648438 2.632813-6.34375zm8 40c3.023437-3.023438 6.871093-5.085938 10.976562-6.160157l-4.089843 15.136719h-15.855469zm107.253906-190.390626-9.796875 36.246094-27.441406-9.144531 9.183594-33.980469c1.558593-5.746094 6.792968-9.753906 12.734374-9.753906h2.59375c7.273438 0 13.183594 5.910156 13.183594 13.183594 0 1.167968-.152344 2.320312-.457031 3.449218zm-41.414063 42.574219 27.441407 9.144531-4.417969 16.328126-27.441406-9.144532zm9.871094 140.792969c4.410156 0 8 3.59375 8 8s-3.589844 8-8 8h-5.765625l4.328125-16zm0 0\"><\/path><path d=\"m240 80h-208v80h208zm-16 64h-176v-48h176zm0 0\"><\/path><path d=\"m64 112h16v16h-16zm0 0\"><\/path><path d=\"m96 112h16v16h-16zm0 0\"><\/path><path d=\"m128 112h16v16h-16zm0 0\"><\/path><path d=\"m160 112h16v16h-16zm0 0\"><\/path><path d=\"m192 112h16v16h-16zm0 0\"><\/path><path d=\"m128 256h-16v32h-64v-64h48v-16h-64v96h96zm0 0\"><\/path><path d=\"m154.34375 178.34375-74.34375 74.34375-10.34375-10.34375-11.3125 11.3125 21.65625 21.65625 85.65625-85.65625zm0 0\"><\/path><path d=\"m112 424h-64v-64h48v-16h-64v96h96v-48h-16zm0 0\"><\/path><path d=\"m69.65625 378.34375-11.3125 11.3125 21.65625 21.65625 85.65625-85.65625-11.3125-11.3125-74.34375 74.34375zm0 0\"><\/path><path d=\"m256 440h16v16h-16zm0 0\"><\/path><path d=\"m152 440h88v16h-88zm0 0\"><\/path><path d=\"m168 216h104v16h-104zm0 0\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3dc82e tit1 elementor-widget elementor-widget-heading\" data-id=\"d3dc82e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Proactively help your customers with a knowledge base\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad14cf1 desc elementor-widget elementor-widget-text-editor\" data-id=\"ad14cf1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>You can create a knowledge base on your helpdesk app, that ensures availability of accurate and exhaustive documentation so that customers can find what they are looking for. Millennial customers would much rather find their own information and solution, rather than reach out to support, which can be possible with a knowledge base with adequate documentation. Businesses can also leverage analytics for the knowledge base to know what their customers are searching for, and the most viewed documentation.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-aef60f3 mai ae-bg-gallery-type-default\" data-id=\"aef60f3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8e801bf ico1 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"8e801bf\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_5\" height=\"512\" viewBox=\"0 0 64 64\" width=\"512\"><g><path d=\"m33 9c1.103 0 2 .897 2 2h2c0-2.206-1.794-4-4-4s-4 1.794-4 4v2c0 2.206 1.794 4 4 4s4-1.794 4-4h-2c0 1.103-.897 2-2 2s-2-.897-2-2v-2c0-1.103.897-2 2-2z\"><\/path><path d=\"m44 7h-5v10h2v-4h3c.551 0 1 .449 1 1v3h2v-3c0-.771-.301-1.468-.78-2 .48-.532.78-1.229.78-2 0-1.654-1.346-3-3-3zm-3 4v-2h3c.551 0 1 .449 1 1s-.449 1-1 1z\"><\/path><path d=\"m54.279 13h-.558l-2-6h-2.721v10h2v-5.838l1.279 3.838h3.442l1.279-3.838v5.838h2v-10h-2.721z\"><\/path><path d=\"m5 21h2v2h-2z\"><\/path><path d=\"m9 21h2v2h-2z\"><\/path><path d=\"m13 21h2v2h-2z\"><\/path><path d=\"m52 31h-16c-1.654 0-3 1.346-3 3v2c0 1.654 1.346 3 3 3v2c-1.654 0-3 1.346-3 3v2c0 1.654 1.346 3 3 3v2c-1.654 0-3 1.346-3 3v2c0 1.654 1.346 3 3 3h16c1.654 0 3-1.346 3-3v-2c0-1.654-1.346-3-3-3v-2c1.654 0 3-1.346 3-3v-2c0-1.654-1.346-3-3-3v-2c1.654 0 3-1.346 3-3v-2c0-1.654-1.346-3-3-3zm1 23v2c0 .552-.449 1-1 1h-16c-.551 0-1-.448-1-1v-2c0-.552.449-1 1-1h16c.551 0 1 .448 1 1zm-3-3h-12v-2h12zm3-7v2c0 .552-.449 1-1 1h-16c-.551 0-1-.448-1-1v-2c0-.552.449-1 1-1h16c.551 0 1 .448 1 1zm-3-3h-12v-2h12zm3-5c0 .552-.449 1-1 1h-16c-.551 0-1-.448-1-1v-2c0-.552.449-1 1-1h16c.551 0 1 .448 1 1z\"><\/path><path d=\"m58 1h-28c-2.757 0-5 2.243-5 5v11h-21c-1.654 0-3 1.346-3 3v40c0 1.654 1.346 3 3 3h52c1.654 0 3-1.346 3-3v-37.101c2.279-.465 4-2.484 4-4.899v-12c0-2.757-2.243-5-5-5zm-54 18h21.101c.465 2.279 2.484 4 4.899 4h3.532l1.667 2h-32.199v-5c0-.551.449-1 1-1zm52 42h-52c-.551 0-1-.448-1-1v-33h33.865l.754.905c.58.696 1.432 1.095 2.338 1.095 1.31 0 2.419-.837 2.847-2h14.196v33c0 .552-.449 1-1 1zm-13-36v-2h14v2zm18-7c0 1.654-1.346 3-3 3h-17v4.957c0 .575-.468 1.043-1.043 1.043-.311 0-.603-.137-.802-.375l-4.687-5.625h-4.468c-1.654 0-3-1.346-3-3v-12c0-1.654 1.346-3 3-3h28c1.654 0 3 1.346 3 3z\"><\/path><path d=\"m18 51c6.065 0 11-4.935 11-11s-4.935-11-11-11-11 4.935-11 11 4.935 11 11 11zm0-2c-2.122 0-4.071-.742-5.611-1.975l6.025-6.025h8.527c-.499 4.493-4.317 8-8.941 8zm7.025-14.611c1.036 1.295 1.723 2.878 1.916 4.611h-6.527zm-1.414-1.414-5.611 5.611-5.611-5.611c1.54-1.233 3.489-1.975 5.611-1.975s4.071.742 5.611 1.975zm-12.636 1.414 5.611 5.611-5.611 5.611c-1.233-1.54-1.975-3.489-1.975-5.611s.742-4.071 1.975-5.611z\"><\/path><path d=\"m5 53h2v2h-2z\"><\/path><path d=\"m9 53h22v2h-22z\"><\/path><path d=\"m5 57h6v2h-6z\"><\/path><path d=\"m13 57h18v2h-18z\"><\/path><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d88467 tit1 elementor-widget elementor-widget-heading\" data-id=\"5d88467\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\n    Automate tasks to scale your team\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2b344e desc elementor-widget elementor-widget-text-editor\" data-id=\"d2b344e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"text-top-reduced text-lead\">With a helpdesk system, businesses can automate everyday tasks. For example, one could set up automated agent notifications if a query remains pending for more than two days. One can also create manual workflows with helpdesk automation for ticket assignment based on agent roles and tag the agents accordingly.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-bd1957a mai ae-bg-gallery-type-default\" data-id=\"bd1957a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ae380e ico1 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"7ae380e\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4ec775 tit1 elementor-widget elementor-widget-heading\" data-id=\"e4ec775\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Create context around a customer\u2019s journey<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc456a3 desc elementor-widget elementor-widget-text-editor\" data-id=\"dc456a3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"text-top-reduced text-lead\">A customer may reach out to support via different channels and receive conflicting answers. By using a helpdesk solution, businesses can ensure they have all the information in one place and agents have full context into previous queries or proposed solutions to ensure the information shared is correct and up-to-date.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-9e15f72 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"9e15f72\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-43dda75 ae-bg-gallery-type-default\" data-id=\"43dda75\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b6e040 elementor-widget elementor-widget-heading\" data-id=\"1b6e040\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Without much ado<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d0b5ec elementor-widget elementor-widget-heading\" data-id=\"7d0b5ec\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Let's start your project<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33c6a79 elementor-widget elementor-widget-text-editor\" data-id=\"33c6a79\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We identify a Team Lead and developers &amp; tester to form a team of 4-6 people. The Team Lead is primarily responsible for Each iteration\/sprint. We can agree on a schedule and number of sprints required and a fair cost model is worked out based on this.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7054730 elementor-widget__width-inherit elementor-mobile-align-center elementor-widget-mobile__width-inherit elementor-tablet-align-center elementor-widget-tablet__width-inherit elementor-align-center elementor-widget elementor-widget-button\" data-id=\"7054730\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Click here to start the process<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FreshDesk \u2013 Customer Support We provide helpdesk solutions from leading global SaaS companies. We are implementation partners for Freshworks, that provides products that are ready to go, easy to use and offer great value to any kind of business. Lets Get Started A Premium Partnership With Freshworks A Premium Partnership We\u2019re implementation partners for Freshworks [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/iconnectdigital.co.uk\/wp-json\/wp\/v2\/pages\/1592"}],"collection":[{"href":"https:\/\/iconnectdigital.co.uk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/iconnectdigital.co.uk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/iconnectdigital.co.uk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/iconnectdigital.co.uk\/wp-json\/wp\/v2\/comments?post=1592"}],"version-history":[{"count":0,"href":"https:\/\/iconnectdigital.co.uk\/wp-json\/wp\/v2\/pages\/1592\/revisions"}],"wp:attachment":[{"href":"https:\/\/iconnectdigital.co.uk\/wp-json\/wp\/v2\/media?parent=1592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}