Case Study

Medical insur-USA

We helped a client develop a robust medical insurance platform that required seamless integration of various insurance carriers, brokers, and customers through an intuitive web and mobile interface.

The project spanned from technology consulting to architecture design, UI/UX, web front-end, backend APIs, and AWS cloud deployment.

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About Project

Client Requirement

The client needed a scalable, high-performance system that could support hundreds of concurrent users while handling direct enrollment with multiple insurance carriers. The platform also required a complex hierarchical structure for different broker organizations, user-friendly multi-step forms for enrollment, and automated communication systems for prospect engagement.

Domain: Medical Insurance and Broker Management

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Tech Stack

Server side

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Client side (Web)

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Key Challenges and Opportunities

  • Design and implement a complex hierarchical structure for various types of broker organizations
  • Build a highly performant system that could scale to handle hundreds of concurrent users
  • Develop a 10-12 step enrollment form to collect data for multiple insurance carriers
  • Implement complex scenarios for sending emails to prospects, tracking consents, and managing follow-up communication
  • Deliver an attractive and user-friendly UI

Our solutions

  • Created a scalable architecture capable of supporting hundreds of concurrent users, ensuring the system could handle peak usage without compromising performance
  • Developed a multi-step enrollment form that streamlined the data collection process across multiple carriers, simplifying direct enrollment
  • Implemented a comprehensive email system to manage communication with prospects, track their consents, and automate follow-up emails
  • Designed a pixel-perfect, responsive UI that enhanced the user experience for both brokers and customers
  • Built the platform on AWS, ensuring high availability, security, and scalability
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